One of my little guilty pleasures is lip balm. I honestly couldn't say just how many different flavors and types of chapstick, lip balm or lip gloss that I own and that I can easily grasp and apply at any time of the day. So when I heard about the class-action lawsuit that has been filed against the company that produces EOS’s Visibly Soft Lip Balm, the lip balm that comes in the container that looks like an Easter egg, I was shocked.

The lawsuit claims that the EOS Lip Balm, that has been endorsed by celebrities that include Miley Cyrus, Kim Kardashian, Demi Lovato, and Britney Spears, has reportedly been causing many consumers lips to bleed, crack and even blister.

Rachel Cronin, on behalf of other consumers that have had to deal with the painful side effects, claims that within hours of applying the EOS lip balm, her lips became dry and coarse like sandpaper, causing her to continue to reapply the lip balm. But instead of lips that the product claimed would become 'sensationally smooth', the problem only became worse, eventually causing her to seek medical help for a condition that lasted about 10 days. Cronin says her lips started

cracking on the edges, causing flaking and bleeding from the cracks, and by the next day there was severe blistering and rashes.

But Cronin isn't alone. So far hundreds of thousands of users of EOS lip balm (men, women and children) have come forward complaining about having reactions to the product that include rashes, dryness, bleeding, blistering, cracking and loss of pigmentation. Reports say that these conditions have lasted from a few days to months, with some consumers even suffering from permanent symptoms.

After Cronin took her complaint and pictures of her symptoms to Facebook, the post set off a landslide of consumers sharing the same experiences.

EOS has issued a statement on their own Facebook page expressing their concern about their consumers, but also defending their product.

Some of you may have seen reports of a lawsuit filed against our company. We wanted to be sure that you, our valued customers and fans, know that the health and well-being of our customers is our top priority. Our products are safe to use, are made with the highest quality ingredients and they all meet or exceed all safety and quality standards set out by our industry. An independent laboratory puts each of our products through a battery of rigorous testing to ensure this is the case. For these reasons, we firmly believe this lawsuit is without merit, and we will continue to create new and exciting products that delight our customers. Thank you. EOS

With their cute colors and intriguing flavors, EOS products are remaining on the shelves - for now. Without any recall, consumers are encouraged to make their own judgement calls about puckering up with this product. The company asks that people email info@evolutionofsmooth.com with any concerns or complaints.

 

 

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