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Product Recall – Waterlogic Recalls Water Cooling, Heating Systems Due to Fire Hazard

Waterlogic Water Cooling, Heating Systems

WASHINGTON, D.C. – Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Recall Summary

Name of Product: Chiller-based water dispensers

Hazard: The hot water tank can stop functioning and cause the machine to overheat, posing a fire hazard.

Remedy:  Repair – Waterlogic is contacting its distributors and providing a list of affected units and all technical instructions and necessary parts for repairing the units. Consumers who have not been contacted by their distributer for a free repair should contact Waterlogic.

Consumer Contact: Waterlogic Commercial Products toll-free at (855) 905-2002 from 9 a.m. to 5 p.m. CT Monday through Friday, or visit the website at and click on the “Maintenance and Service” link to find the “Voluntary Recall” link for more information.

Recall Details

Units: About 48,000

Description: Chiller-based water filtration systems provide hot and cold water dispensers for home and workplace. The units come in three sizes, 18, 40 and 48 inches high, and in white, black or stainless steel.  One of the following brand names is printed on the front of the unit: AquaMark, Coolersmart, Culligan, Innowave, Waterlogic and Xstream Water. Recalled products have serial numbers printed on a label on the back of the machines.

Serial numbers for AquaMark, Culligan, Innowave and Waterlogic units can be found here:

Incidents/Injuries: Waterlogic received 16 reports of fire and smoke within the water dispensers. No injuries or property damage have been reported.

Sold at:  Distributors and dealers, including AquaPure Water Systems, Culligan, CWC, Farmer Brothers, Filterfresh, First Choice Services and others selling water and coffee systems nationwide from January 2005 to December 2008 for approximately $500 to $1500.  The units are sold to dealers and leased to consumers.

Distributor: Waterlogic Commercial Products, LLC, of Omaha, Neb.

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